Uber adds retail and personal package delivery services as COVID-19 reshapes its business

Uber is introducing two new types of services, the company announced this week, including Uber Direct and Uber Connect. Direct is a delivery platform for retail items, while Connect is a peer-to-peer package delivery service, for sending goods to family and friends. This marks the most aggressive foray yet for Uber into courier services, after it already introduced grocery items to its Uber Eats platform as the coronavirus pandemic continues to suppress its ride-hailing business.